Gwyn Wansbrough

Ever left a live session thinking, “That just didn’t land”—but couldn’t quite put your finger on why? Here’s one sneaky reason that often flies under the radar: Most sessions are designed for one type of participant. As if everyone has the same energy level, comfort zone, learning style, or Zoom stamina. And the result? A one-size-fits-all […]

Are you a “cameras on” or “cameras optional” session leader? It’s one of the most hotly debated topics in virtual facilitation.And to tell you the truth, I’ve been on both sides of the Zoom fence. Let’s rewind five years. I was leading one of my first interactive sessions at a global teachers’ conference. Registrations poured […]

Have you ever noticed that there’s one thing that sets truly exceptional online facilitators apart? ❌ It’s not their slides.❌ It’s not their tech setup.❌ And it’s definitely not their session plan. It’s something much harder to define—something you won’t find on a checklist or in a template. ➡️ It’s how they show up. You may […]

What’s the #1 skill most facilitators are struggling with right now? ✨Interaction✨ That’s not just a hunch. Over the past few months, 223 facilitators, coaches, and trainers have taken the Online Engagement Scorecard. And the lowest scoring area across the board? You guessed it: interaction. If that includes you—you’re not alone. Most online session leaders I […]

🙋‍♀️ Hands up if this sounds familiar… “People multi-task easily, so I have to work twice as hard to keep them hooked.” “Participants who just joined from public transport… won’t connect, speak and are like ghosts.” “Participants who are logged in from their mobile phones and driving in their car. Freaks me out!” (👆These are real […]

Have you ever noticed how most live online sessions start the exact same way? “Drop your name and where you’re calling in from in the chat.” And that’s OK. It’s familiar and safe. The problem is that it doesn’t spark connection. A few years ago, I joined an online course that opened with a very […]