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🧊I used to dread leading icebreakers. The mere mention of the word “icebreaker” brought up all kinds of awkward memories for me. I got flashbacks of my overly enthusiastic camp counselor asking me to do things that I didn’t feel comfortable doing. I had to face my own resistance. When I started facilitating groups, I […]

Hello friends, Greetings from my flight to Canada where I just flew over the Swiss Alps. ⛰️ 🙌Many thanks for reading The Quest, your weekly round-up of tips and insights to help you design and lead exceptional virtual sessions that your group members will love.❤️ How do you pass the 2-minute “worth it” test and […]

🍔Most live online sessions are like a McDonald’s hamburger. They have just a few ingredients. The taste is pretty bland. The texture is a bit mushy. And chances are you won’t remember what you had for lunch a few hours later. Exceptional live online sessions are like a Michelin-starred restaurant meal. The chef has intentionally […]

🤔What is the secret to thriving as a facilitator in the age of AI? You may have heard a lot about AI-powered tools and how they are disrupting pretty much everything. Last week’s newsletter explored how AI-powered tools like ChatGPT can help you become an even better facilitator. (P.S. Thanks for your messages! It was […]

💬As a facilitator how worried should you be about AI? A lot of people are talking about how AI will revolutionize, well, just about everything. But what about facilitation? I turned to ChatGPT. Surely it (they?) will have the answer. I typed, “Explain how AI will impact the facilitation of online meetings.” In a matter […]

There is a moment in every online session that I still find nerve-wracking. It’s when I press the “Open All Rooms” button. I’ve done it hundreds of times. I’ve never had a “bad” experience sending people to breakout groups. But as the gallery view screens start to disappear, doubt creeps in: Were the instructions clear? […]