The Quest

Have you ever noticed that there’s one thing that sets truly exceptional online facilitators apart? ❌ It’s not their slides.❌ It’s not their tech setup.❌ And it’s definitely not their session plan. It’s something much harder to define—something you won’t find on a checklist or in a template. ➡️ It’s how they show up. You may […]

What’s the #1 skill most facilitators are struggling with right now? ✨Interaction✨ That’s not just a hunch. Over the past few months, 223 facilitators, coaches, and trainers have taken the Online Engagement Scorecard. And the lowest scoring area across the board? You guessed it: interaction. If that includes you—you’re not alone. Most online session leaders I […]

🙋‍♀️ Hands up if this sounds familiar… “People multi-task easily, so I have to work twice as hard to keep them hooked.” “Participants who just joined from public transport… won’t connect, speak and are like ghosts.” “Participants who are logged in from their mobile phones and driving in their car. Freaks me out!” (👆These are real […]

Have you ever noticed how most live online sessions start the exact same way? “Drop your name and where you’re calling in from in the chat.” And that’s OK. It’s familiar and safe. The problem is that it doesn’t spark connection. A few years ago, I joined an online course that opened with a very […]

Leading engaging live online sessions keeps evolving—and fast. ⚡ And let’s be real: keeping up can feel overwhelming. That’s exactly why I started The Quest back in October 2020. And what a journey it’s been! 📬 225 editions👀 2,050 subscribers🧰 700+ tools, frameworks, and resources💬 Countless ideas, conversations, and creative sparks But what really fires me up? […]

Quick poll: How do you usually end your sessions? A) With a quick “Thanks for coming out!” 👋B) It depends… (aka I make it up as I go) 🎭C) Wait… I’m supposed to end sessions?! 😬 It’s easy not to close. If you’ve ever run out of time and skipped the closing—or ended with an awkward “any final thoughts?”—you’re […]